This could then incur another 2-5 business days for the funds to be in my wino casino login account. Today I was told that I would have to wait an additional 36 hours for finance to approve my withdrawal of €544 euros. Today is 21st July and with effect 18th July early afternoon UK time, my verification was processed. My initial winnjng was on 12th with the withdrawal made early on 13th July.
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As I have now escalated this I did try to resolve it amicably with Winorio directly but unfortunately the level of unprofessional service I’ve received and the mental distress this has caused I will be taking legal action and spreading awareness to others on media platform. Saying you will take it as feedback when you confirmed a refund and account closure is not good enough and will be expecting what is promised. Despite assurances that my refund and account closure would be processed, no action has been taken.This behaviour demonstrates a serious lack of accountability, transparency, and customer care. Customers support is always very helpful and get back to you very quickly We are truly sorry to hear how difficult and discouraging this experience has been for you. Very Nice casino, and a good customer service
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I’ve been playing here for three weeks, and I’m already seeing some success. It’s fun to play here, and there’s a good chance of winning some money. See how their reviews and ratings are sourced, scored, and moderated. Hasn’t replied to negative reviews To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software.
Winorio Ignores Customers After Promising Refunds – Reported to Authorities
Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews. I would like to request the presence of a representative from the casino in this conversation. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint. Could you please forward all communications you have had with this casino to email protected. I only joined on 12th July and won that day, then made withdrawal request The account was in good standing until I requested the payout.
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